Privacy Policy

1. Introduction

TimeHunter AI (legal entity Time Hunter AI, ABN 68 250 056 477) ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect personal information that you provide directly to us, including:

• Your name, phone number, and email address.
• Business and operational details you share so we can provide our services.
• Information you submit through our contact forms or booking calendar.

We may also collect limited technical information automatically when you visit our website — such as your IP address, browser type, and pages viewed — through standard analytics tools.

3. How We Use Your Information

We use the personal information we collect to:

• Respond to your enquiries and provide the services you request.
• Manage and deliver our services and communicate with you about them.
• Send you administrative information, such as appointment confirmations or updates.
• Improve our website and services.
• Meet our legal and regulatory obligations.

We only use your information for the purposes for which it was collected, or for related purposes you would reasonably expect.

4. Disclosure of Your Information

We do not sell your personal information. We may share it with:

• Trusted third-party service providers who help us operate our business and deliver our services (for example, cloud-based CRM, booking, communication, and analytics platforms).
• Anyone you have authorised us to share it with.
• Authorities or other parties where required or permitted by law.

Some of our third-party service providers store or process data on servers located outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Access and Correction

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, or incomplete. To make a request, contact us using the details below, and we will respond within a reasonable period.

7. Cookies and Analytics

Our website may use cookies and similar technologies to help it function and to understand how visitors use it. You can usually adjust your browser settings to refuse cookies, though some parts of the site may not work as intended.

8. Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "last updated" date shown above.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information:

Email: info@timehunter.it.com
Phone: 0421 017 232